Infertility Portal was created to support and strengthen the surrogacy and egg donor community through technology, education, and decades of real world experience.
We understand this field because we have lived it. Our experience spans agency ownership, case management, egg donation, surrogacy, intended parent journeys, and decades of involvement in the fertility community.
Today, we bring that experience together through STEPS and our industry news and insights.
STEPS combines decades of hands on surrogacy and egg donation experience with technology designed for the way agencies actually work.
We do more than provide software. We help agencies:
As the owner and manager of a renowned surrogacy and egg donor agency for over 34 years, Karen set the industry standard, serving as the blueprint for many of the agencies that followed. From the beginning, she prioritized a child’s right to know their genetic origins and encouraged meaningful contact between intended parents and their egg donor. Notably, her agency facilitated the birth of the world’s oldest child born through surrogacy to a gay couple.
Karen sold her egg donor agency in 2004 and her surrogacy agency in 2019. Her commitment to the field continues today. She consults with growing agencies to improve their systems, processes, and ethical practices, and speaks regularly at national and international conferences.
Drawing on more than three decades of hands-on leadership, she created STEPS, the first and only CRM platform designed by someone with almost four decades of direct surrogacy and egg donation experience.
STEPS combines her deep understanding of agency operations with modern automation, giving agencies a system built from real-world practice – not theory.
Jo Duffy and his husband are the fathers of two sons born through surrogacy. It was through this extended journey that they met with Karen, became good friends and now Business Partners.
Jo was a successful entrepreneur in his native Scotland, earning him a Young Businessman of the Year award in the 80s. Jo also owned an award-winning, innovative hotel, which he sold in 2002. He became one of the youngest ever Directors of the world-renowned Royal charity, The Prince’s Trust. Jo brings a unique set of management, marketing, PR, and customer service skills, as well as having created his own family via surrogacy.
Expanding on our dedication to enhancing efficiency and communication within surrogacy and egg donor agencies through our customizable CRM software, we’re excited to introduce a curated selection of insightful articles by the experienced team at Infertility Portal. With over 40 years of committed involvement in the field, we draw upon our extensive expertise to provide valuable resources. Our articles cover a diverse range of topics, including:
